URUMQI, China, March 20, 2025 /PRNewswire/ — On March 19, the State Grid Xinjiang Information & Telecommunication Company fully initiated the deepened application of the digital system enabling power grid operations. With the objective of “enhancing user experience and improving system effectiveness,” the company emphasizes business collaboration and management integration while continuously refining the standardization, usability, and optimization of system applications through the robust support of digital systems for core business processes. This initiative aims to alleviate burdens at the grassroots level while empowering operational efficiency.
The State Grid Xinjiang Information & Telecommunication Company has implemented a series of comprehensive measures to elevate the quality and efficiency of system application. A closed-loop mechanism for addressing system issues and requirements has been established, characterized by “diverse channels and unified acceptance.” User problems are resolved efficiently through a “one matter, one order” approach, ensuring agile responses and rapid solutions to digital challenges via systematic collection, resolution, iteration, and quality control. Continuous monitoring of key business application indicators such as user activity, menu utilization rates, and process application rates ensures the quantitative assessment of system functionality and promotes both efficient application and the mitigation of inefficiencies.
Furthermore, an evaluation index system for system application effectiveness has been constructed, assessing performance from three dimensions: normalization, practicality, and scalability. This framework supports continuous improvement in the alignment of digital capabilities with power grid business operations.
In the upcoming phase, the State Grid Xinjiang Information & Telecommunication Company will focus on system application monitoring and analysis, swiftly addressing grassroots-level issues and needs. By concentrating on core business systems and leveraging quantitative metrics, the company aims to drive scalable system adoption, conduct high-quality evaluations of system application effectiveness, and comprehensively enhance the practicality and scalability of system utilization.
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